FAQ

Look through our frequently asked questions to find answers to common inquiries, from product care tips to shipping details. If you don’t find what you’re looking for or if you need further assistance, our customer support team is always here to help.

How do I care for my jewelry?

Proper care can extend the life of your jewelry. Clean your pieces regularly with a soft cloth and avoid exposing them to harsh chemicals. Store them in a dry, cool place, preferably in a jewelry box or pouch to prevent scratches and tarnishing.

How can I place an order?

To place an order, browse our collection, select the items you wish to purchase, and add them to your cart. Once you're ready, proceed to checkout, enter your shipping and payment details, and confirm your order. You will receive a confirmation email once your order is placed.

What payment methods do you accept?

We accept various payment methods including major credit and debit cards (Visa, MasterCard, American Express), iDeal and other secure payment options. For more details, please refer to our payment policy during checkout.

Is it safe to shop on your website?

Yes, shopping on our website is secure. We use industry-standard encryption and security measures to protect your personal and payment information. Our website is compliant with data protection regulations to ensure your information is handled with the utmost care.

Can I modify or cancel my order after placing it?

Once an order is placed, it is processed quickly to ensure timely delivery. If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request before the order is shipped.